Q:  What should I do to prepare for my appointment?

A:  Your eyelashes should be completely clean and ideally you will have no eye makeup on to ensure there is no residue on your lashes. Having them clean prior to your appointment leaves more time for the actual application of the extensions.

To get the best results, avoid curling your lashes the day before your appointment, washing your face with hot water, using a steam bath or swimming for 48 hours. If you wear contacts, you should not have them in during application. You can put them back in after the application is completed.

Q:  How early should I arrive?

A:  Please arrive 10 minutes prior to your appointment in order to prepare for your treatment. Should you arrive late, your appointment will still conclude at the scheduled time, in order to accommodate other guests.

Q:  Why do I need to fill out a form?

A:  In order to provide the best quality Spa experience, we ask that you fill out a health assessment form. This will allow our Spa Therapist to be aware of any medical conditions that may affect your treatment.

Q:  I have more questions. Where can I call?

A:   For all other enquiries please call us at 905.932.0619.